Every day, healthcare teams lose hours to manual paperwork—delaying care for those who need it most. At Leap Metrics, we’re reimagining healthcare operations through intelligent automation. Our Sevida platform is at the forefront—leveraging AI-powered document extraction and summarization to transform referral management, member intake, and care coordination.
Generating Member Profile Summaries
A major hurdle in delivering timely care is managing intricate member profiles. Member profile PDF documents can stretch over 100 pages, containing complex medical histories across inpatient, outpatient, and foster care settings. For example, if a child is requiring advanced mental health services, it can take weeks for staff members to review all the documentation.
Sevida’s Document Summarization feature distills the overwhelming data into focused, digestible summaries. Users simply upload the PDF, click “Extract,” and receive a structured snapshot of key information—helping care teams surface what matters most and act quickly. As a result, members can start receiving care faster.
Streamlining Referrals with One Click
Now, staff can simply upload a faxed referral into the app, click “Extract,” and let AI pull key details—such as the member’s name, contact info, and provider data—directly into an organized referral form. After reviewing and confirming the details, the referral is ready to go.
This process saves hours of manual work, minimizes errors, and ensures fast, accurate referral processing—whether managing a single case or hundreds
From Data to Action
Sevida doesn’t just extract data—it drives action. For example, when a phone number is extracted from a referral, Sevida’s voice automation engine can automatically trigger a call from the care management organization. A pre-recorded message is delivered to the member. If the member answers, they’re connected to a live intake coordinator. If they don’t, the automation leaves a voicemail and schedules follow-up attempts.
Follow-up frequency and the number of contact attempts are fully customizable, ensuring consistent outreach without wasted effort. This keeps members from slipping through the cracks and allows staff to focus on those ready to engage.
Powering the Future of Data-Driven Care
AI in healthcare isn’t just about innovation—it’s about real-world impact. By reducing manual effort, increasing accuracy, and surfacing timely insights, Sevida empowers healthcare teams to deliver faster, more informed, and more proactive care.
