Do you know how many of your care managed members are eligible to be billed? Of these, do you know how many have eligible billing notes submitted vs those that do not?
Do you know how many of your billing notes are likely to pass audits?
Can you easily identify potential errors in billing notes that are easily correctable and avoid them being rejected?
For care management organizations, efficient and accurate billing is the foundation for financial stability, paving the way for uninterrupted care and better outcomes for members.
Without clear visibility into billing activities, organizations risk delays, billing denials, and missed opportunities to enhance member care. Sevida’s billing analytics dashboard transforms the process, providing powerful insights that help teams bill effectively with ease.
Unlocking the Value of Advanced Billing Reports
Care management billing notes submitted by care managers must meet specific criteria to be approved. If a note is incomplete or contains errors, it is likely to be rejected, leading to delays in billing – and numerous hours spent trying to determine the cause of rejection. Sevida’s billing analytics dashboard highlights the most common errors up front, allowing you to correct them before they are ever submitted.
Additionally, Sevida’s billing analytics dashboard will identify members eligible for care who don’t have any billing notes submitted, providing opportunities to capture revenue that may otherwise have been missed altogether.
Key Features of Sevida’s Billing Dashboard
1. Quickly Identify and Prevent Billing Issues – The dashboard flags potential issues that could lead to billing rejection, such as missing billing codes, or notes created after a member is no longer eligible for care management. By proactively addressing these issues, organizations can reduce billing denials and streamline the reimbursement process.
2. Monthly Billing Insights for Smarter Decision Making – A clear view of all billable notes for a selected month ensures that no billing opportunities are missed. Care managers can efficiently track which services have been accounted for, ensuring that every eligible interaction translates into continued support for members.
3. Comprehensive Billing Note Tracking for Quality Assurance – Beyond billing, the dashboard provides a full list of all billing notes, allowing teams to audit and track historical compliance, monitor service trends, and identify opportunities to enhance care delivery. This visibility ensures that members receive consistent, high-quality support tailored to their needs.
4. Tracking Member Consent – Sevida’s billing dashboard also helps organizations track member consent for care management services, clearly delineating between members that:
- Need consent for care management – your pipeline
- Have consented and been provided care management – your revenue
- Have consented but have not been provided care management in the billing period – your opportunities
5. Effortless Filtering for Actionable Insights – To quickly pinpoint key information, users can apply various filters to each table in the dashboard, such as billing activity type, date of service, or by the individual that submitted the billing note.
6. Identify training opportunities – Care Managers who routinely miss key required data in billing notes can be identified and trained to ensure complete billing notes.
Empowering Care Teams for Better Member Outcomes
By leveraging Sevida’s billing analytics dashboard, care management organizations can boost efficiency, minimize billing errors, and secure essential reimbursements. With enhanced visibility into billing notes and billing activities, teams can make informed decisions that enhance member care and support organizational success.
For organizations looking to streamline billing while keeping member well-being at the forefront, Sevida’s analytics dashboard is an indispensable tool!
